When trading on Reuters Dealing 3000 there is always a risk that a valid trade will pass through unconfirmed. This means that the trade could be missed unless it is picked up during the checking process.

With many hundreds of deals passing through each day manual checking of conversations is both expensive and error prone. The Conversational Analysis automates this critical process with very high levels of accuracy irrespective of the volume of transactions being traded. This reduces staff costs significantly and greatly reduces the operational risk and reputational risks that go with a missed FX trade.

The Conversation Analysis acts as a virtual Back Office staff member. Before any human review Conversation Analysis pre-sorts the Reuters unconfirmed conversations into three categories:

• NO DEAL conversations that do not contain an agreed trade
• QUERY conversations that might contain an agreed trade
• DEAL conversations that are highly likely to contain an agreed trade

No matter what your back office process is, our experience has shown that it can be dramatically improved using the Conversation Analysis.